Bell Canada Accessibility Services Centre

Service: Bell Relay Services

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Record #: MET0082 Last Full Update: 19 Mar 2018
Names
Alternate Name Bell IP Relay Service ; BRS
Former Name Bell Canada. Telecommunication Centre for Special Needs (1999)
Location & Accessibility
Located In Community Toronto Downtown Central
Address & Map
Toronto, ON
 
View Google Map
Mailing Address PO Box 8787 
Stn A 
Montreal, QC H3C 4R5
Physical Access Not Applicable
Description and Services
Description (Service) Information on equipment and services for persons with disabilities

Bell Relay Service -- operator facilitates calls between users of TTY and voice * Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal
Hours Office -- Mon-Fri 8:30 am-5 pm * Bell Relay and IP Relay -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Persons with disabilities * Bell Relay and IP Relay -- persons who are deaf, hard of hearing or have speech disabilities * must be Bell home phone subscriber for IP Relay service
Application Call
Languages English ; French
Fees Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available
Service Categories Specialized Telecommunications Equipment
Contact Information
Toll Free Phone General enquiries 1-800-268-9243

Bell Relay Services 1-800-855-0511 (voice users), 711 (TTY users)
TTY Phone 1-800-268-9242
E-Mail accessible@bell.ca
Website www.bell.ca/accessibility
Primary Contact Denise Franc, Supervisor

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