Bell Canada Accessibility Services Centre
Service: Bell Relay Services
Record #: MET0082 | Last Full Update: 19 Mar 2018 |
Names | |
---|---|
Alternate Name | Bell IP Relay Service ; BRS |
Former Name | Bell Canada. Telecommunication Centre for Special Needs (1999) |
Location & Accessibility | |
Located In Community | Toronto Downtown Central |
Address & Map | |
Mailing Address | PO Box 8787 Stn A Montreal, QC H3C 4R5 |
Physical Access | Not Applicable |
Description and Services | |
Description (Service) | Information on equipment and services for persons with disabilities Bell Relay Service -- operator facilitates calls between users of TTY and voice * Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal |
Hours | Office -- Mon-Fri 8:30 am-5 pm * Bell Relay and IP Relay -- Mon-Sun 24 hours |
Areas Served | Ontario |
Eligibility | Persons with disabilities * Bell Relay and IP Relay -- persons who are deaf, hard of hearing or have speech disabilities * must be Bell home phone subscriber for IP Relay service |
Application | Call |
Languages | English ; French |
Fees | Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available |
Service Categories | Specialized Telecommunications Equipment |
Contact Information | |
Toll Free Phone | General enquiries 1-800-268-9243 Bell Relay Services 1-800-855-0511 (voice users), 711 (TTY users) |
TTY Phone | 1-800-268-9242 |
accessible@bell.ca | |
Website | www.bell.ca/accessibility |
Primary Contact | Denise Franc, Supervisor |