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Bell Canada Accessibility Services Centre

Service: Bell Relay Services

Alternate Name Bell IP Relay Service ; BRS
Former Name Bell Canada. Telecommunication Centre for Special Needs (1999)
Location & Accessibility
Located In Community Toronto
Address & Map
Toronto, ON
View Google Map
Mailing Address PO Box 8787 
Downtown Station 
Montreal, QC 
Canada H3C 4R5
Physical Access Not applicable
Description and Services
Description (Service) Information on equipment and services for persons with disabilities

Bell Relay Services -- operator facilitates calls between users of TTY and voice

Bell IP Relay Service -- operator connects IP Relay users and voice users through chat sessions in the Bell IP relay portal
Hours Office -- Mon-Fri 8:30 am-5 pm; Bell Relay and IP Relay -- Mon-Sun 24 hours
Areas Served Ontario
Eligibility Persons with disabilities Bell Relay and IP Relay -- persons who are deaf, hard of hearing or have speech disabilities; must be Bell home phone subscriber for IP Relay service
Application Call or email
Languages English; French
Fees Bell Relay and IP Relay -- free local calls, discount for long distance calls may be available
Service Categories Specialized Telecommunications Equipment
Contact Information
Office Phone Office: 1-800-268-9243; General Inquiries: 1-866-310-2355
Toll Free Phone Bell Relay Services (voice to TTY): 1-800-855-0511
TTY Phone 1-800-268-9242
Crisis Phone (TTY to voice): 711

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