Important Notice

To find information about the COVID-19 virus, visit the Public Health Agency of Canada's website.

We are working hard to update the information for first priority services in our database. To find a list of resources with confirmed COVID-19 related closures or notices, click here.
Alternate Name LHIN ; OCR ; South East LHIN branch office
Former Name ACCC ; Access Centre for Community Care in Lanark, Leeds and Grenville ; SE CCAC ; South East Community Care Access Centre
Legal Name South East Local Health Integration Network - Brockville Office
Location & Accessibility
Located In Community Brockville
Address & Map
555 California Ave, Unit 1
Brockville, ON K6V 7K6
View Google Map
Intersection Parkdale Ave and California Ave
Mailing Address Bag 7000 
Brockville, ON K6V 7K6
Bus Route Notes Brockville Transit Transit map * Stop times and locations
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) One of 14 networks established by the province, the role of the South East Local Health Integration Network (LHIN) is to plan, integrate and fund local health care, as well as deliver and coordinate high-quality home and community care services.

Connects individuals to community health care services * information and referral for health services at or by telephone * coordinates professional home health services and personal care support * when needed, will connect individuals with organizations to better meet their needs * if unable to live safely at home with any combination of community services helps investigate living alternatives such as supportive residential options, retirement homes, long term care homes, convalescent and respite care * access point to Long-term Care Home admission * Care Connectors help people without family physicians obtain a family health care provider
Hours Administration Mon-Fri 8:30 am-4:30 pm * Intake Mon-Sun 8:30 am-8 pm * on-call for active or current clients
Areas Served Lanark County ; Leeds and Grenville United Counties
Eligibility Information and referral: no restrictions 
In-home, Clinic or School LHIN provided services: a valid Ontario Health Card and a medical condition that can be adequately treated in home, school or clinic as assessed by a Care Coordinator * There are some restrictions as outlined in the Long-Term Care Act and provincial guidelines. 
Health Care Connect: individuals who do not have a family doctor 
Long-Term Care Home admission: assessed by a Care Coordinator
Application By telephone (ask for the Access Team), drop-in or written request * LHIN staff are also available in hospitals across Ontario to help plan for patients' return home
Languages English ; French ; Interpretive Services - on request
Fees None ; All services provided by LHINs are funded by the South East Local Health Integration Network * Services are provided using provincial guidelines * there is no direct cost to the client for LHIN services
Service Categories Home Health Care ; Long Term Care Coordination Centres ; Nursing Facility Referrals ; Occupational Therapy ; Physical Therapy ; Physician Referrals ; Specialized Information and Referral ~ Health Issues
Contact Information
Office Phone 613-283-8012
Toll Free Phone 1-800-267-6041
Fax 613-283-0308 ; 1-866-839-7299
Primary Executive Amber Gooding, Interim Director, Communications and Engagement; Phone: 613-967-0196 ext 2310
Alternate Executive Jacqui Prospero, Senior Executive Assistant; Phone: 613-967-0196 ext 2220
Other Details
Funding Provincial - Ministry of Health * Ministry of Long-Term Care
Print Material Pamphlets
Resources Website * Information & Referral Website
Accreditation Yes, Accredited with Exemplary Standing by Accreditation Canada's Qmentum accreditation program * Staff certified by their respective professional associations

Agency Overview

Similar Service(s)

Please Note: Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. The Community Information Centre of Ottawa (CIC) cannot assume liability resulting from errors or omissions. Inclusion of a programme or service does not imply endorsement, nor does omission reflect on the contribution that an organization makes in a community. The reader should verify the information before acting on it.

This Site is linked to other websites that are not under the control of and are not maintained by the Community Information Centre of Ottawa (CIC). The CIC is not responsible for the content of those websites. The CIC is providing these links to you only as a convenience, and the inclusion of any link to such websites does not imply endorsement by the CIC of those websites. Anyone linking to this site must comply with these Terms and all applicable laws.