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Canada. Canadian Radio-television and Telecommunications Commission

Site: Ottawa

Service: National Do Not Call List

Alternate Name CRTC ; DNCL ; Do Not Call List ; Do Not Call List Operator ; Do Not Call Registry ; OCR ; Telemarketing
Location & Accessibility
Located In Community Ottawa
Address & Map
Ottawa, ON
View Google Map
Mailing Address c/o Telemarketing Regulation, CRTC 
Ottawa, ON K1A 0N2
Physical Access Not Applicable
Description and Services
Description (Service) Individuals can register to put their phone number on the National Do Not Call list * may take up to 31 days to begin noticing a reduction in calls * allows consumers to reduce the number of unsolicited telemarketing calls received on personal telephone numbers including landline, wireless, fax, or VoIP * CRTC investigates complaints * registration is permanent 
National Do Not Call List excludes: 
* Canadian registered charities 
* political parties, riding associations and candidates 
* persons or entities collecting information for a survey 
* newspapers of general circulation, for the purpose of soliciting subscriptions 
* Any organizations where a business relationship already exist
Hours Mon-Fri 8:30 am-4:30 pm * online Mon-Sun 24 hours
Areas Served Canada
Eligibility Service subscribers or those who have the authority to act on behalf of service subscriber * can register landline, wireless, fax, or VoIP * business numbers cannot be registered on the National Do Not Call List, including personal telephone lines used for business purposes
Application Register online or by telephone * to register by phone: call from the phone number you want to register * to register by fax: send a fax from the fax machine you want to register (write the number and "Please Register ") * call the National DNCL Service Line for the number to be removed
Languages English ; French
Fees None
Service Categories Unsolicited Advertising Opt Out Assistance
Contact Information
Office Phone Canada-wide toll free 1-866-580-3625 (1-866-580-DNCL)
TTY Phone National DNCL Service 1-888-362-5889 (1-888-DNCL-TTY)
Fax 1-888-362-5329 (1-888-DNCL-FAX)
Social Media Facebook LinkedIn RSS Twitter YouTube
Other Details
Funding Federal
Resources Website

Agency Overview

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