Kingston. Community Services Group

Site: South Frontenac - Sydenham Satellite Office

Service: Ontario Works - Housing & Social Services Department

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Names
Alternate Name OW
Former Name Community & Family Services
Location & Accessibility
Located In Community Sydenham
Address & Map
Community Services
4295 Stage Coach Rd
Sydenham, ON K0H 2T0
 
View Google Map
Intersection Stage Coach Rd and Rutledge Rd
Mailing Address c/o Housing & Social Services Department, Corporation of the City of Kingston 
362 Montreal St 
Kingston, ON K7K 3H5
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) City of Kingston's Ontario Works program delivery is available on site, one day (Thursday) per week

Financial Assistance
Monthly financial assistance is available to eligible (needs tested) residents for basic needs and shelter. The amount of assistance paid is determined by family size, income and expenses.

Employment Assistance
Employment supports are available to help people become and stay employed. Funding and assistance may be available for community and employment placement, job searching, basic education or job-specific skills training, literacy training, supports to self-employment, Employment Readiness Scale, transportation, referrals to workshops and courses, Learning, Earning and Parenting (LEAP – a program offered to young parents) and addictions treatment.

Mandatory Benefits
Benefits prescribed in the Ontario Works provincial regulations include a monthly drug card, dental and vision care for dependent children, special diet, pregnancy nutritional allowance, diabetic supplies, incontinence supplies, medical travel and transportation, and guide dog allowance.

Discretionary Benefits:
Discretionary Health Benefits may include: adult vision and dental care, health and well-being benefits, new born / child benefits, and other items such as ID replacements.
Discretionary Residency Benefits may include: funding towards rent arrears, utility arrears, last month’s rent deposit, moving expenses and emergency heating fuel.

Emergency Assistance
Emergency assistance may be paid to a person experiencing an extreme, urgent, and unusual situation that jeopardizes the health and well-being of a member of the benefit unit.

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Hours Thu 9 am-12 noon, 1 pm-4 pm
Areas Served South Frontenac
Boundaries Kingston * Frontenac County
Eligibility Adults 18 years and over in financial need. Youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency). Financial need is determined by a review of income, liquid assets and living expenses.

Learning, Earning and Parenting (LEAP): parents 16-24 years who have not completed high school.
Application To apply for Ontario Works, call the office at 613-546-2695, Mon-Fri 8:30 am-4 pm or visit ontario.ca/socialassistance.

To find the Ontario Works or Ontario Disability Support Program office that serves an address, click here.
Languages English ; French - available upon request ; Interpretive Services - request interpretation services 48 hours in advance
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Medical Expense Assistance ; Mortgage Payment Assistance ; Moving Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; Supportive Housing Expense Assistance ; Teen Expectant/New Parent Assistance ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-376-6477
Toll Free Phone 1-855-279-2052
Fax 613-546-9658
Website www.cityofkingston.ca/residents/community-services/ontario-works
Primary Contact Erica Simpson, Administrative Assistant, Housing & Social Services Department; Phone: 613-546-2695 ext 4973
Primary Executive Laura Rabbie, Manager, Program Delivery; Phone: 613-546-2695 ext 4857
Other Details
Funding Regional / Municipal ; Provincial
Resources Website
Accreditation No

Agency Overview

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