Canada. Financial Consumer Agency of Canada
Service: Cashing a Government of Canada Cheque
Record #: KGN1934 | Last Full Update: 15 Aug 2019 |
Names | |
---|---|
Alternate Name | FCAC |
Former Name | Cashing your Government of Canada Cheque for Free (2019) |
Location & Accessibility | |
Located In Community | Ottawa |
Address & Map | |
Intersection | Kent St and Laurier Ave W |
Bus Route Notes | OC Transpo OC Travel Planner or Route Timetable |
Physical Access | Fully Accessible |
Parking | Parking meters |
Description and Services | |
Description (Service) | Information on the right to cash a Government of Canada cheque at any bank with tellers for free, even if not a customer of bank A bank can refuse to cash a Government of Canada cheque if: * bank suspects that it is counterfeit * cheque is for more than $1,500 * cheque has been endorsed or signed by a third-party * cheque has been altered in some way * cheque is connected with a crime or fraud If the bank refuses to cash the cheque, it must give a letter saying so * in case of a complaint, the bank must also tell the client how to contact the Financial Consumer Agency of Canada (FCAC) |
Hours | Mon-Fri 8:30 am-5 pm |
Areas Served | Canada |
Eligibility | No restrictions |
Application | Individuals must: * show one piece of identification (ID) with both photo and signature (for example: driver’s license or passport) Or: * show two pieces of acceptable ID * a full list of acceptable IDs is available on the website Or: * show one piece of acceptable ID from the list above and bring someone in good standing with the bank or in the community to confirm their identity |
Languages | English ; French |
Fees | None |
Service Categories | Banking Services Information and Support ; Government Consumer Protection Agencies |
Contact Information | |
Office Phone | Calls from the Ottawa area or from outside Canada 613-960-4666 |
Toll Free Phone | English 1-866-461-3222 ; French 1-866-461-2232 |
TTY Phone | Toll free 1-866-914-6097 ; for calls from the Ottawa area or from outside Canada 613-947-7771 |
Fax | Toll free 1-866-814-2224 ; for calls from the Ottawa area or from outside Canada 613-941-1436 |
info@fcac.gc.ca | |
Website | www.canada.ca/en/financial-consumer-agency/services/banking/cashing-government-cheque.html |
Primary Executive | Judith Robinson, Commissioner |
Other Details | |
Funding | Federal |
Resources | Website |