Kingston. Community Services Group

Site: North Frontenac - Sharbot Lake Satellite Office

Service: Ontario Works - Housing & Social Services Department

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Names
Alternate Name OW ; Social Assistance ; Social Services ; Welfare
Former Name Community & Social Services ; Ontario Works, Community & Social Services ; Ontario Works, North Frontenac ; Ontario Works, North Frontenac, Sharbot Lake ; Ontario. Ministry of Community and Social Services: Sharbot Lake
Location & Accessibility
Site Location Old Anglican Manse; "the white house on the hill"
Located In Community Sharbot Lake
Address & Map
Northern Frontenac Community Services Corporation
1020 Elizabeth St
Sharbot Lake, ON K0H 2P0
 
View Google Map
Intersection Garrett St and Elizabeth St
Mailing Address c/o Housing & Social Services Department, Ontario Works, Corporation of the City of Kingston 
362 Montreal St 
Kingston, ON K7K 3H5
Parking Free parking
Description and Services
Description (Service) Satellite office of the City of Kingston's Housing & Social Services Department, Ontario Works Program serving residents of Central and North Frontenac.

Financial Assistance
Temporary financial assistance to those most in need while they undertake requirements to become and stay employed. Monthly financial assistance is available to eligible (needs tested) residents for basic needs and shelter. The amount of assistance paid is determined by family size, income and expenses.

Employment Assistance
Employment supports are available to help people become and stay employed. Funding and assistance may be available for community and employment placement, job searching, basic education or job-specific skills training, literacy training, supports to self-employment, Employment Readiness Scale, transportation, referrals to workshops and courses, Learning, Earning and Parenting (LEAP – a program offered to young parents) and addictions treatment.

Mandatory Benefits
Benefits prescribed in the Ontario Works provincial regulations include monthly drug benefits, dental and vision care for dependent children, special diet, pregnancy nutritional allowance, diabetic supplies, incontinence supplies, medical travel and transportation, and guide dog allowance.

Discretionary Benefits:
Discretionary Health Benefits may include: adult vision and dental care, health and well-being benefits, new born / child benefits, and other items such as ID replacements.

Discretionary Residency Benefits may include: funding towards rent arrears, utility arrears, last month’s rent deposit, moving expenses and emergency heating fuel.

Emergency Assistance
Emergency assistance may be paid to a person experiencing an extreme, urgent, and unusual situation that jeopardizes the health and well-being of a member of the benefit unit.

Interactive Voice Response (IVR) 1-800-808-2268 -- automated information and payment details, payment history, file status * information and announcements about Ontario Works * service not available to TTY users

Welfare Fraud Hotline 1-800-394-7867 -- to report allegations of fraudulent collection of Ontario Works and Ontario Disability Support Program assistance
Hours Mon, Tue, Thu, Fri 9:30 am-12 noon, 1 pm-3:30 pm
Areas Served Central Frontenac ; Frontenac County ; North Frontenac
Eligibility Ages: 16 year(s) and up Adults 18 years and older in financial need. Youth 16-17 years in financial need who cannot live at home but are attending school or seeking employment (funds must be managed by a trustee, guardian or agency). Financial need is determined by a review of income, liquid assets and living expenses.

Learning, Earning and Parenting (LEAP): parents 16-24 years who have not completed high school.
Application Call 613-546-2695 extension 4980, Mon-Fri 8:30 am-3:30 pm or visit ontario.ca/socialassistance to apply online.

To find the Ontario Works or Ontario Disability Support Program office that serves an address, click here.
Languages English ; French ; Interpretive Services - request interpretation services 48 hours in advance
Fees None
Service Categories Adult Basic Education ~ Social Assistance Recipients ; Adult Basic Education ~ Social Assistance Recipients ~ Teenage Parents ; Adult Literacy Programs ~ Social Assistance Recipients ; Burial/Cremation Expense Assistance ; Emergency Dental Care ; English as a Second Language ~ Social Assistance Recipients ; General Dentistry ~ Youth ~ Social Assistance Recipients ; Job Information ; Job Search Resource Centres ; Medical Expense Assistance ; Mortgage Payment Assistance ; Moving Expense Assistance ; Prejob Guidance ; Provincial/Territorial Social Assistance Programs Applications ; Rent Payment Assistance ; Supportive Housing Expense Assistance ; Teen Expectant/New Parent Assistance ~ Social Assistance Recipients ; Welfare Fraud Reporting ; Welfare to Work Programs
Contact Information
Office Phone 613-279-3151
Toll Free Phone 1-888-778-4531
Fax 613-279-3030
Website www.cityofkingston.ca/residents/community-services/ontario-works
Social Media Facebook Twitter YouTube
Primary Contact Erica Simpson, Administrative Assistant; Phone: 613-546-2695 ext 4973
Primary Executive Laura Rabbie, Manager, Program Delivery; Phone: 613-546-2695 ext 4857
Other Details
Funding City / Town - Kingston ; Regional / Municipal - Frontenac County ; Provincial - Ministry of Children, Community and Social Services
Resources Website

Agency Overview

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