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Canadian Hearing Services

Site: Kingston Office

Service: Hearing Care Counselling Program

Alternate Name CHS ; CV19 ; OCR
Former Name Canadian Hearing Society ; Community Outreach for Seniors
Location & Accessibility
Site Location Kingston West; inside the main mall
Located In Community Kingston
Address & Map
Frontenac Mall
1300 Bath Rd, Unit D4
Kingston, ON K7M 4X4
View Google Map
Intersection Centennial Dr and Bath Rd
Bus Route Notes Kingston Transit Trip Planner
Physical Access Fully Accessible
Parking Free parking
Description and Services
Description (Service) COVID-19 (23 Apr 2020): Due to COVID19, CHS offices are closed to the public. Services continue remotely by video; all services available via video conferencing.

Provides home visits, communication devices loans, demonstration, trial and sales, supportive counselling, advocacy, education and information to people with hearing loss, their families, caregivers and the general public * offers Hearing Help Classes and Tinnitus Support Groups and support to older adults with Meniere's

Also offers in-service workshops on hearing loss to community agencies/groups that provide training and services to seniors.

Goal is to reduce isolation due to hearing loss and to increase independence and safety at individual's chosen home.
Hours COVID19: Mon-Fri 9 am-5 pm * call for current meeting schedule
Areas Served Frontenac County ; Hastings County ; Lanark County ; Leeds and Grenville United Counties ; Lennox and Addington County ; Ottawa (City of) ; Prescott and Russell United Counties ; Prince Edward County ; Renfrew County ; Stormont, Dundas and Glengarry United Counties
Eligibility Ages: 55 year(s) and up 
Adults 55 years and older or adults 19 years and older with other disabilities requiring home-based services
Application Call, e-mail or visit website for more information.
Languages English ; French ; American Sign Language (ASL)
Fees Program - Hearing Help Classes charge minimal fee to cover cost of material. ; Method(s) of Payment Accepted - cash, cheque, Visa, Mastercard, debit
Service Categories Assistive Technology Training ; Disease/Disability Information ~ Hearing Loss ; Health/Disability Related Counselling ~ Hearing Loss ; Health/Disability Related Support Groups ~ Tinnitus ; Outreach Programs ~ Hearing Loss ; Subject Specific Public Awareness/Education ~ Hearing Loss
Waiting List Yes
Contact Information
Toll Free Phone 1-866-518-0000
TTY Phone Toll free 1-877-215-9530
Social Media Facebook RSS Twitter YouTube
Primary Contact Jillian Mannella, Program Manager, Counselling Services, Eastern Region; Email:
Primary Executive Julia Dumanian, President and Chief Executive Officer
Other Details
Established 1940
Funding Provincial - Ministry of Health * Ministry of Long-Term Care ; United Way
Print Material Information sheets * brochures * pamphlets * books
Resources Website, videos, DVDs, CD-ROMs, quarterly newsletter "Vibes" (with membership), Domino Theatre scripts
Accreditation No

Agency Overview

Locations for this Service

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